FAQs
Here are some of our frequently asked questions -
1. What areas do you deliver to?
- We currently deliver to all 50 States and Internationally. Check our website for delivery availability in your area.
2. How can I place an order?
- Simply browse our online store, add items to your cart, and proceed to checkout.
3. What payment methods do you accept?
- We accept major credit cards, debit cards, and digital payment options like PayPal.
4. Is there a minimum order requirement?
- Yes, there is a no minimum order requirement.
5. How long will it take to receive my order?
- Orders are typically delivered within 2-5 business days after processing.
6. Can I track my order?
- Yes! You will receive a tracking number via email once your order ships.
7. What is your return policy?
- If you are not satisfied with your purchase, please contact us within 14 days for returns or exchanges.
8. Do you offer same-day delivery?
- Currently, we do not offer same-day delivery, but we are working on it for the future!
9. Are your products organic?
- We offer a variety of organic options. Look for the organic label on our product pages.
10. What should I do if an item is out of stock?
- You can check back later, or you may choose to sign up for notifications when the item is back in stock.
11. Can I modify or cancel my order after placing it?
- Please contact us as soon as possible. Orders can be modified or canceled within 4 hours before shipping.
12. Do you offer gift cards?
- Yes! Gift cards are available for purchase on our website.
13. How do I contact customer support?
- You can reach our customer support team at support@pantreez.com or via our website’s contact form.
14. Do you offer bulk purchasing options?
- Yes, we offer bulk purchasing for many items. Please contact us for details.
15. How do you ensure product freshness?
- We work closely with suppliers to ensure all products are fresh and stored properly during delivery.
1. What areas do you deliver to?
- We currently deliver to all 50 States and Internationally. Check our website for delivery availability in your area.
2. How can I place an order?
- Simply browse our online store, add items to your cart, and proceed to checkout.
3. What payment methods do you accept?
- We accept major credit cards, debit cards, and digital payment options like PayPal.
4. Is there a minimum order requirement?
- Yes, there is a no minimum order requirement.
5. How long will it take to receive my order?
- Orders are typically delivered within 2-5 business days after processing.
6. Can I track my order?
- Yes! You will receive a tracking number via email once your order ships.
7. What is your return policy?
- If you are not satisfied with your purchase, please contact us within 14 days for returns or exchanges.
8. Do you offer same-day delivery?
- Currently, we do not offer same-day delivery, but we are working on it for the future!
9. Are your products organic?
- We offer a variety of organic options. Look for the organic label on our product pages.
10. What should I do if an item is out of stock?
- You can check back later, or you may choose to sign up for notifications when the item is back in stock.
11. Can I modify or cancel my order after placing it?
- Please contact us as soon as possible. Orders can be modified or canceled within 4 hours before shipping.
12. Do you offer gift cards?
- Yes! Gift cards are available for purchase on our website.
13. How do I contact customer support?
- You can reach our customer support team at support@pantreez.com or via our website’s contact form.
14. Do you offer bulk purchasing options?
- Yes, we offer bulk purchasing for many items. Please contact us for details.
15. How do you ensure product freshness?
- We work closely with suppliers to ensure all products are fresh and stored properly during delivery.